ComplaintCensus

Techbuyer vs OFFTEK: most-reported complaints compared

Most-reported issues at Techbuyer and OFFTEK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Techbuyer

TrustScore 4.8 · 834 reviews on Trustpilot.

160 reviews analysed, 2025-01-20 to 2026-08-07.

100% of negative reviews get a company reply.

Refund refused40%
Faulty product40%
“my pc couldn't find it i connected it to laptop and it crashed”
3★ Trustpilot review, 2025-03-19

OFFTEK

TrustScore 5 · 10,406 reviews on Trustpilot.

352 reviews analysed, 2012-04-03 to 2026-08-30.

Complaint rate (recent window): 0%

0% of negative reviews get a company reply.

Faulty product31%
Delivery late26%
Delivery failed18%
Not as described16%
Support unreachable7%
“I then had to send both sets back and have not received a refund.”
2★ Trustpilot review, 2017-10-10

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueTechbuyerOFFTEK
Faulty product40%31%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Techbuyer or OFFTEK.