Shop Solar vs bougerv.com: most-reported complaints compared
Most-reported issues at Shop Solar and bougerv.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Shop Solar
TrustScore 4.5 · 1,216 reviews on Trustpilot.
357 reviews analysed, 2022-06-01 to 2026-09-23.
Complaint rate (recent window): 12%
94% of negative reviews get a company reply.
“7 weeks later I'm still waiting. I have been communicating throughout with David Palop from Tienda solar.”
bougerv.com
TrustScore 4.4 · 3,330 reviews on Trustpilot.
410 reviews analysed, 2026-06-30 to 2026-09-23.
Complaint rate (recent window): 16%
82% of negative reviews get a company reply.
“The problem is their Ai Agent and the inability to actually deal with a human”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Shop Solar | bougerv.com |
|---|---|---|
| Delivery late | 36% | 9% |
| Support unhelpful | 21% | 23% |
| Delivery failed | 17% | 9% |
| Support unreachable | 16% | 9% |
| Faulty product | 13% | 41% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Shop Solar or bougerv.com.