ComplaintCensus

SelectQuote Home & Auto vs United Medicare Advisors: most-reported complaints compared

Most-reported issues at SelectQuote Home & Auto and United Medicare Advisors, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

SelectQuote Home & Auto

TrustScore 4.9 · 26,033 reviews on Trustpilot.

357 reviews analysed, 2022-01-07 to 2026-09-10.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Support unhelpful23%
Misleading pricing22%
Support unreachable20%
Overcharging19%
Other17%
“I tried several times to contact him. I stopped getting phone calls and it just came to condescending and rude emails”
1★ Trustpilot review, 2022-10-05

United Medicare Advisors

TrustScore 4.9 · 88,746 reviews on Trustpilot.

831 reviews analysed, 2021-08-08 to 2026-09-27.

Complaint rate (recent window): 3%

100% of negative reviews get a company reply.

Support unreachable35%
Support unhelpful26%
Other16%
Misleading pricing9%
Billing errors8%
“My account was charged without my permission, my first charge should have been in March”
3★ Trustpilot review, 2025-02-14

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueSelectQuote Home & AutoUnited Medicare Advisors
Support unhelpful23%26%
Misleading pricing22%9%
Support unreachable20%35%
Other17%16%
Billing errors11%8%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, SelectQuote Home & Auto or United Medicare Advisors.