ComplaintCensus

SelectQuote Home & Auto vs SuretyBonds.com: most-reported complaints compared

Most-reported issues at SelectQuote Home & Auto and SuretyBonds.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

SelectQuote Home & Auto

TrustScore 4.9 · 26,033 reviews on Trustpilot.

357 reviews analysed, 2022-01-07 to 2026-09-10.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Support unhelpful23%
Misleading pricing22%
Support unreachable20%
Overcharging19%
Other17%
“I tried several times to contact him. I stopped getting phone calls and it just came to condescending and rude emails”
1★ Trustpilot review, 2022-10-05

SuretyBonds.com

TrustScore 4.9 · 20,091 reviews on Trustpilot.

459 reviews analysed, 2026-01-13 to 2026-09-17.

Complaint rate (recent window): 5%

100% of negative reviews get a company reply.

Support unhelpful22%
Support unreachable20%
Other18%
Overcharging11%
Faulty product9%
“they will not put the payment I paid toward the new bond.”
2★ Trustpilot review, 2026-01-13

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueSelectQuote Home & AutoSuretyBonds.com
Support unhelpful23%22%
Support unreachable20%20%
Overcharging19%11%
Other17%18%
Billing errors11%7%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, SelectQuote Home & Auto or SuretyBonds.com.