ScoresMatter vs Pitney Bowes Ltd (UK & ROI): most-reported complaints compared
Most-reported issues at ScoresMatter and Pitney Bowes Ltd (UK & ROI), according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
ScoresMatter
TrustScore 4.7 · 3,618 reviews on Trustpilot.
330 reviews analysed, 2024-06-01 to 2026-09-23.
Complaint rate (recent window): 8%
100% of negative reviews get a company reply.
“I had a total of £50 taken from my account in various transactions”
Pitney Bowes Ltd (UK & ROI)
TrustScore 4.8 · 7,464 reviews on Trustpilot.
366 reviews analysed, 2023-01-19 to 2026-09-04.
Complaint rate (recent window): 4%
100% of negative reviews get a company reply.
“They have put charges on without saying anything.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | ScoresMatter | Pitney Bowes Ltd (UK & ROI) |
|---|---|---|
| Delivery failed | 20% | 25% |
| Delivery late | 8% | 10% |
| Support unreachable | 8% | 34% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, ScoresMatter or Pitney Bowes Ltd (UK & ROI).