ComplaintCensus

Rydoo vs Teal: most-reported complaints compared

Most-reported issues at Rydoo and Teal, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Rydoo

TrustScore 3.4 · 20 reviews on Trustpilot.

19 reviews analysed, 2022-06-06 to 2026-08-07.

Complaint rate (recent window): 37%

100% of negative reviews get a company reply.

Support unreachable71%
Support unhelpful57%
Faulty product29%
“refuses to accept a Teams meeting so I can show him the issue live.”
1★ Trustpilot review, 2023-10-17

Teal

TrustScore 4.2 · 116 reviews on Trustpilot.

100 reviews analysed, 2024-04-09 to 2026-08-25.

Complaint rate (recent window): 17%

100% of negative reviews get a company reply.

Faulty product24%
Misleading pricing18%
Support unhelpful18%
Subscription trap18%
Support unreachable12%
“Resume templates can't be read by common ATS systems like Workday.”
2★ Trustpilot review, 2025-06-09

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueRydooTeal
Support unreachable71%12%
Support unhelpful57%18%
Faulty product29%24%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Rydoo or Teal.