RS Electrical Supplies vs TomTom: most-reported complaints compared
Most-reported issues at RS Electrical Supplies and TomTom, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
RS Electrical Supplies
TrustScore 3.4 · 7,188 reviews on Trustpilot.
129 reviews analysed, 2022-09-12 to 2026-08-20.
Complaint rate (recent window): 34%
50% of negative reviews get a company reply.
“Monday morning spoke with different person to find out that my stuff is no send yet.”
TomTom
TrustScore 1.2 · 3,149 reviews on Trustpilot.
106 reviews analysed, 2026-01-12 to 2026-09-24.
Complaint rate (recent window): 96%
0% of negative reviews get a company reply.
“Support took 3 days to come back to me saying sorry they haven’t responded”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | RS Electrical Supplies | TomTom |
|---|---|---|
| Delivery late | 48% | 5% |
| Support unreachable | 30% | 43% |
| Support unhelpful | 16% | 35% |
| Faulty product | 11% | 43% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, RS Electrical Supplies or TomTom.