Renogy vs ECO-WORTHY: most-reported complaints compared
Most-reported issues at Renogy and ECO-WORTHY, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Renogy
TrustScore 3.9 · 6,972 reviews on Trustpilot.
208 reviews analysed, 2025-10-10 to 2026-09-20.
Complaint rate (recent window): 29%
90% of negative reviews get a company reply.
“They repeatedly ask for a return tracking number which I do not have and which they know already”
ECO-WORTHY
TrustScore 4.1 · 1,587 reviews on Trustpilot.
213 reviews analysed, 2026-01-12 to 2026-09-20.
Complaint rate (recent window): 22%
100% of negative reviews get a company reply.
“Battery monitor won't work properly brand new out of box”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Renogy | ECO-WORTHY |
|---|---|---|
| Support unhelpful | 60% | 32% |
| Faulty product | 52% | 45% |
| Warranty disputes | 22% | 19% |
| Delivery failed | 10% | 13% |
| Delivery late | 10% | 17% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Renogy or ECO-WORTHY.