Renogy vs ECO-WORTHY UK: most-reported complaints compared
Most-reported issues at Renogy and ECO-WORTHY UK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Renogy
TrustScore 3.9 · 6,972 reviews on Trustpilot.
208 reviews analysed, 2025-10-10 to 2026-09-20.
Complaint rate (recent window): 29%
90% of negative reviews get a company reply.
“They repeatedly ask for a return tracking number which I do not have and which they know already”
ECO-WORTHY UK
TrustScore 4.2 · 171 reviews on Trustpilot.
106 reviews analysed, 2025-03-05 to 2026-09-16.
Complaint rate (recent window): 18%
70% of negative reviews get a company reply.
“My attempts to get technical support from the UK team have been completely ignored”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Renogy | ECO-WORTHY UK |
|---|---|---|
| Support unhelpful | 60% | 42% |
| Faulty product | 52% | 58% |
| Warranty disputes | 22% | 21% |
| Delivery failed | 10% | 26% |
| Delivery late | 10% | 10% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Renogy or ECO-WORTHY UK.