ComplaintCensus

Power Wizard vs TriEagle Energy: most-reported complaints compared

Most-reported issues at Power Wizard and TriEagle Energy, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Power Wizard

TrustScore 4.6 · 273 reviews on Trustpilot.

160 reviews analysed, 2021-11-19 to 2026-08-13.

Complaint rate (recent window): 10%

0% of negative reviews get a company reply.

Billing errors50%
Support unreachable19%
Support unhelpful19%
Overcharging19%
Contract term changes19%
“downgraded my service level from Gold to Silver without informing me”
1★ Trustpilot review, 2025-05-15

TriEagle Energy

TrustScore 4.6 · 265 reviews on Trustpilot.

167 reviews analysed, 2025-10-15 to 2026-09-24.

Complaint rate (recent window): 8%

20% of negative reviews get a company reply.

Misleading pricing46%
Overcharging31%
Contract term changes15%
“they promised me a cheaper rate. As soon as I switched to TriEagle my electric bill has been much higher”
1★ Trustpilot review, 2026-08-28

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssuePower WizardTriEagle Energy
Overcharging19%31%
Contract term changes19%15%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Power Wizard or TriEagle Energy.