TriEagle Energy: most-reported complaints
Automated analysis of 167 public Trustpilot reviews published 2025-10-15 to 2026-09-24. TrustScore 4.6 from 265 total reviews — see the Trustpilot page. Quick answer: is TriEagle Energy legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report misleading pricing, which accounts for 46% of the 13 complaints identified in 167 reviews. Overcharging is the second most common issue, cited in 31% of the complaints, followed by contract term changes at 15%. Specific examples include customers experiencing higher bills after switching and significant rate increases upon renewal. No clear trend can be established for these issues due to the low number of reviews.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company claimed its Trustpilot profile on 2025-01-23, uses Trustpilot’s paid features, and last replied to a negative review on 2026-09-23. We last checked this profile on 2026-09-24 and found 2 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Elsewhere: 4.2★ on Google (2,493 reviews)
TrustScore over time
4.6 → 4.6 across 6 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-28 (0%, 0.0d) · 2026-09-03 (11%, 0.0d) · 2026-09-12 (11%, 0.0d) · 2026-09-21 (11%, 0.0d) · 2026-09-24 (20%, 0.5d).
47% of its 140 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: misleading pricing makes up 46% of this company’s complaints vs a 20% median across 40 ranked companies in its sector.
Review velocity: 183 of this company’s 265 Trustpilot reviews (69%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about TriEagle Energy?
Misleading pricing
6 reports · 46% of complaints“they promised me a cheaper rate. As soon as I switched to TriEagle my electric bill has been much higher”
The company replied on 2026-08-28: “Samih - Your feedback is important to us. Please email your account/contact information to [email protected] so we can further assist you.”
Our classifier read this reply as a template response.
“When I attempted to get into my account on line I found I couldn't”
“Only to have my bill skyrocket about three months later”
Overcharging
4 reports · 31% of complaints“they promised me a cheaper rate. As soon as I switched to TriEagle my electric bill has been much higher”
The company replied on 2026-08-28: “Samih - Your feedback is important to us. Please email your account/contact information to [email protected] so we can further assist you.”
Our classifier read this reply as a template response.
“They sent my name to a collection agency stating that Inowe then $100 which I don’t owe them.”
“Only to have my bill skyrocket about three months later”
Contract term changes
2 reports · 15% of complaints“once the renewal came around this time, our rate went up 33%”
“I'm locked. I will most definitely will be checking out other companies.”
Compare TriEagle Energy with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-25.