POSGuys vs TrustedTech: most-reported complaints compared
Most-reported issues at POSGuys and TrustedTech, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
POSGuys
TrustScore 4.8 · 3,100 reviews on Trustpilot.
253 reviews analysed, 2022-09-13 to 2026-09-01.
Complaint rate (recent window): 7%
100% of negative reviews get a company reply.
“I paid $102 for overnight shipping. However, I received an used item”
TrustedTech
TrustScore 4.8 · 898 reviews on Trustpilot.
164 reviews analysed, 2025-10-26 to 2026-08-24.
Complaint rate (recent window): 4%
83% of negative reviews get a company reply.
“you did it on three other websites. so you took me for over 300.00 dollars”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | POSGuys | TrustedTech |
|---|---|---|
| Support unreachable | 21% | 29% |
| Support unhelpful | 18% | 43% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, POSGuys or TrustedTech.