ComplaintCensus

Peacocktv vs YouTube: most-reported complaints compared

Most-reported issues at Peacocktv and YouTube, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Peacocktv

TrustScore 1.2 · 1,318 reviews on Trustpilot.

119 reviews analysed, 2026-05-05 to 2026-09-27.

Complaint rate (recent window): 92%

0% of negative reviews get a company reply.

Poor core service24%
Misleading pricing24%
Support unreachable13%
Billing errors10%
Refund refused9%
“they still billed me for the next month. Their customer service is a flat zero.”
1★ Trustpilot review, 2026-07-31

YouTube

TrustScore 1.5 · 11,505 reviews on Trustpilot.

469 reviews analysed, 2025-03-17 to 2026-09-26.

Complaint rate (recent window): 41%

0% of negative reviews get a company reply.

Other57%
Support unhelpful11%
Account/app problems9%
Support unreachable6%
Faulty product5%
“youtube has somehow ruined a perfect app. there are 60 second adds every 5 minutes”
1★ Trustpilot review, 2026-06-06

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssuePeacocktvYouTube
Support unreachable13%6%
Support unhelpful8%11%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Peacocktv or YouTube.