ComplaintCensus

Nexamp vs ECO-WORTHY: most-reported complaints compared

Most-reported issues at Nexamp and ECO-WORTHY, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Nexamp

TrustScore 4.4 · 729 reviews on Trustpilot.

168 reviews analysed, 2025-07-12 to 2026-09-14.

Complaint rate (recent window): 10%

85% of negative reviews get a company reply.

Billing errors71%
Hard to cancel24%
Support unhelpful24%
Support unreachable12%
“I’ve had a billing problem for almost 2 years, I called them at least once a month”
1★ Trustpilot review, 2026-03-05

ECO-WORTHY

TrustScore 4.1 · 1,587 reviews on Trustpilot.

213 reviews analysed, 2026-01-12 to 2026-09-20.

Complaint rate (recent window): 22%

100% of negative reviews get a company reply.

Faulty product45%
Support unhelpful32%
Support unreachable26%
Warranty disputes19%
Delivery late17%
“Battery monitor won't work properly brand new out of box”
1★ Trustpilot review, 2026-07-17

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueNexampECO-WORTHY
Support unhelpful24%32%
Support unreachable12%26%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Nexamp or ECO-WORTHY.