ComplaintCensus

Nexamp vs Solar-Estimate.org: most-reported complaints compared

Most-reported issues at Nexamp and Solar-Estimate.org, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Nexamp

TrustScore 4.4 · 729 reviews on Trustpilot.

168 reviews analysed, 2025-07-12 to 2026-09-14.

Complaint rate (recent window): 10%

85% of negative reviews get a company reply.

Billing errors71%
Hard to cancel24%
Support unhelpful24%
Support unreachable12%
“I’ve had a billing problem for almost 2 years, I called them at least once a month”
1★ Trustpilot review, 2026-03-05

Solar-Estimate.org

TrustScore 4.7 · 1,169 reviews on Trustpilot.

275 reviews analysed, 2019-10-17 to 2026-02-16.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Other31%
Support unreachable26%
Misleading pricing16%
Support unhelpful13%
Missed appointments10%
“Scam! sell your personal data.”
1★ Trustpilot review, 2021-08-19

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueNexampSolar-Estimate.org
Support unhelpful24%13%
Support unreachable12%26%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Nexamp or Solar-Estimate.org.