ComplaintCensus

NewtekOne vs boomerang carnets: most-reported complaints compared

Most-reported issues at NewtekOne and boomerang carnets, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

NewtekOne

TrustScore 4.9 · 337 reviews on Trustpilot.

160 reviews analysed, 2026-02-02 to 2026-08-14.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Support unreachable75%
“Emails go unanswered for weeks, and when responses do come in, they often don’t address the actual questions asked.”
1★ Trustpilot review, 2026-03-27

boomerang carnets

TrustScore 4.9 · 1,416 reviews on Trustpilot.

211 reviews analysed, 2018-09-03 to 2026-09-23.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Other38%
Support unhelpful38%
Delivery failed15%
“you failed to register us appropriately causing issues in foreign countries”
1★ Trustpilot review, 2018-11-13

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, NewtekOne or boomerang carnets.