ComplaintCensus

Mysweetdesign vs Simple.biz: most-reported complaints compared

Most-reported issues at Mysweetdesign and Simple.biz, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Mysweetdesign

TrustScore 4.7 · 53 reviews on Trustpilot.

46 reviews analysed, 2025-10-27 to 2026-08-14.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Refund refused100%
“she have yet refunded my second order”
1★ Trustpilot review, 2026-03-29

Simple.biz

TrustScore 4.8 · 3,138 reviews on Trustpilot.

339 reviews analysed, 2025-10-07 to 2026-09-17.

Complaint rate (recent window): 3%

88% of negative reviews get a company reply.

Other39%
Support unreachable24%
Overcharging22%
Support unhelpful18%
Not as described14%
“We advise against engaging with any automated responses from this company.”
1★ Trustpilot review, 2026-02-14

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Mysweetdesign or Simple.biz.