ComplaintCensus

My Choice Software vs Sellvia: most-reported complaints compared

Most-reported issues at My Choice Software and Sellvia, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

My Choice Software

TrustScore 4.8 · 5,610 reviews on Trustpilot.

260 reviews analysed, 2023-08-19 to 2026-09-04.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Support unhelpful45%
Faulty product25%
Refund refused22%
Delivery failed12%
Support unreachable12%
“advised by a very adversarial representative that they would not give me a refund”
1★ Trustpilot review, 2026-02-26

Sellvia

TrustScore 3.6 · 1,561 reviews on Trustpilot.

334 reviews analysed, 2026-07-17 to 2026-09-24.

Complaint rate (recent window): 25%

98% of negative reviews get a company reply.

Overcharging52%
Misleading pricing39%
Support unhelpful14%
Subscription trap11%
Other11%
“They say it’s accessible through reports but it’s not and there are no reports.”
1★ Trustpilot review, 2026-09-13

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueMy Choice SoftwareSellvia
Support unhelpful45%14%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, My Choice Software or Sellvia.