MWANDS.COM vs Vivint Solar: most-reported complaints compared
Most-reported issues at MWANDS.COM and Vivint Solar, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
MWANDS.COM
TrustScore 4.9 · 661 reviews on Trustpilot.
160 reviews analysed, 2019-03-14 to 2026-01-27.
Complaint rate (recent window): 12%
0% of negative reviews get a company reply.
“I now own a $7000 paperweight that doesn't work because they can't won't send anybody out to fix it”
Vivint Solar
TrustScore 4.4 · 217 reviews on Trustpilot.
161 reviews analysed, 2019-03-20 to 2026-08-19.
Complaint rate (recent window): 24%
0% of negative reviews get a company reply.
“They just brokered a 106k deal, took the $ and ran!!”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | MWANDS.COM | Vivint Solar |
|---|---|---|
| Faulty product | 65% | 13% |
| Support unhelpful | 30% | 26% |
| Support unreachable | 15% | 36% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, MWANDS.COM or Vivint Solar.