ComplaintCensus

Mrcharger vs waEV-charge: most-reported complaints compared

Most-reported issues at Mrcharger and waEV-charge, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Mrcharger

TrustScore 4.8 · 414 reviews on Trustpilot.

177 reviews analysed, 2025-10-02 to 2026-09-23.

Complaint rate (recent window): 4%

50% of negative reviews get a company reply.

Support unreachable29%
Other29%
Support unhelpful29%
“despite promises to come and resolve they are now ignoring my messages and calls.”
1★ Trustpilot review, 2026-09-21

waEV-charge

TrustScore 4.9 · 1,503 reviews on Trustpilot.

265 reviews analysed, 2023-11-09 to 2026-09-20.

Complaint rate (recent window): 3%

89% of negative reviews get a company reply.

Support unhelpful47%
Faulty product40%
Account/app problems20%
Support unreachable20%
Delivery late13%
“App left my family stranded on 3 occasions.”
1★ Trustpilot review, 2025-10-29

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueMrchargerwaEV-charge
Support unreachable29%20%
Support unhelpful29%47%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Mrcharger or waEV-charge.