Minted New York vs ShirtSpace: most-reported complaints compared
Most-reported issues at Minted New York and ShirtSpace, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Minted New York
TrustScore 4.9 · 3,338 reviews on Trustpilot.
246 reviews analysed, 2022-09-08 to 2026-09-04.
Complaint rate (recent window): 3%
0% of negative reviews get a company reply.
“The main issue I have is with the packaging. First, its really hard to open them, especially when running and during a race.”
ShirtSpace
TrustScore 4.8 · 40,013 reviews on Trustpilot.
633 reviews analysed, 2026-06-17 to 2026-09-23.
Complaint rate (recent window): 5%
100% of negative reviews get a company reply.
“Takes 50 emails and a un bearable number of repeats responses to the same DAMN question to get anywhere”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Minted New York | ShirtSpace |
|---|---|---|
| Faulty product | 37% | 9% |
| Delivery late | 26% | 21% |
| Delivery failed | 20% | 25% |
| Not as described | 15% | 14% |
| Support unhelpful | 4% | 16% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Minted New York or ShirtSpace.