Marquee TV vs Amazon.com, Inc.: most-reported complaints compared
Most-reported issues at Marquee TV and Amazon.com, Inc., according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Marquee TV
TrustScore 4 · 346 reviews on Trustpilot.
103 reviews analysed, 2025-12-11 to 2026-09-12.
Complaint rate (recent window): 11%
100% of negative reviews get a company reply.
“it took months to cancel and customer service was non-existent.”
Amazon.com, Inc.
TrustScore 1.2 · 847 reviews on Trustpilot.
100 reviews analysed, 2024-02-24 to 2026-09-10.
Complaint rate (recent window): 92%
0% of negative reviews get a company reply.
“I have to pay to have the app and then I also have to pay to watch the movies”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Marquee TV | Amazon.com, Inc. |
|---|---|---|
| Support unreachable | 27% | 8% |
| Account/app problems | 18% | 13% |
| Other | 18% | 14% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Marquee TV or Amazon.com, Inc..