Kobowork vs The Designers Agency: most-reported complaints compared
Most-reported issues at Kobowork and The Designers Agency, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Kobowork
TrustScore 4.9 · 1,111 reviews on Trustpilot.
211 reviews analysed, 2022-07-01 to 2026-08-19.
Complaint rate (recent window): 1%
100% of negative reviews get a company reply.
“I paid for a service that was never delivered.”
The Designers Agency
TrustScore 4.9 · 207 reviews on Trustpilot.
114 reviews analysed, 2024-12-27 to 2026-09-10.
Complaint rate (recent window): 1%
33% of negative reviews get a company reply.
“The designs they sent me were amateur at best, nowhere near what they advertise on their website.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Kobowork | The Designers Agency |
|---|---|---|
| Faulty product | 20% | 40% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Kobowork or The Designers Agency.