ComplaintCensus

The Whizzer Co. vs PD Customs: most-reported complaints compared

Most-reported issues at The Whizzer Co. and PD Customs, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

The Whizzer Co.

TrustScore 4.8 · 1,135 reviews on Trustpilot.

284 reviews analysed, 2023-06-04 to 2026-09-23.

Complaint rate (recent window): 4%

86% of negative reviews get a company reply.

Faulty product67%
Not as described21%
Other9%
“in practise it didn’t work- the funnel part rests inside the main bottle - not securely”
2★ Trustpilot review, 2026-04-28

PD Customs

TrustScore 4.8 · 318 reviews on Trustpilot.

160 reviews analysed, 2024-04-15 to 2026-08-03.

67% of negative reviews get a company reply.

Delivery late75%
“Takes well over a week to receive your items even after paying for postage”
3★ Trustpilot review, 2026-05-19

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, The Whizzer Co. or PD Customs.