ComplaintCensus

Kabayan Remit vs transfergo.com: most-reported complaints compared

Most-reported issues at Kabayan Remit and transfergo.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Kabayan Remit

TrustScore 4.4 · 350 reviews on Trustpilot.

177 reviews analysed, 2023-10-18 to 2026-09-15.

Complaint rate (recent window): 11%

43% of negative reviews get a company reply.

Account/app problems40%
Support unhelpful25%
Support unreachable15%
Other15%
Refunds delayed10%
“Every time I send £500 or more the transcation is withheld by compliance.”
1★ Trustpilot review, 2026-09-06

transfergo.com

TrustScore 4.6 · 38,702 reviews on Trustpilot.

291 reviews analysed, 2026-04-10 to 2026-09-23.

Complaint rate (recent window): 14%

98% of negative reviews get a company reply.

Account/app problems26%
Support unhelpful26%
Support unreachable22%
Billing errors22%
Other20%
“suddenly close customer profiles and/or accounts/cards, never reopening them”
1★ Trustpilot review, 2026-08-09

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueKabayan Remittransfergo.com
Account/app problems40%26%
Support unhelpful25%26%
Support unreachable15%22%
Other15%20%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Kabayan Remit or transfergo.com.