John Greed Jewellery vs William May Jewellers : most-reported complaints compared
Most-reported issues at John Greed Jewellery and William May Jewellers , according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
John Greed Jewellery
TrustScore 4.9 · 18,507 reviews on Trustpilot.
902 reviews analysed, 2026-05-12 to 2026-09-23.
Complaint rate (recent window): 4%
100% of negative reviews get a company reply.
“Item was not delivered next day delivery, took a week to arrive”
William May Jewellers
TrustScore 4.9 · 13,505 reviews on Trustpilot.
404 reviews analysed, 2023-07-03 to 2026-09-23.
Complaint rate (recent window): 3%
93% of negative reviews get a company reply.
“the clasp/spring had broken”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | John Greed Jewellery | William May Jewellers |
|---|---|---|
| Delivery late | 30% | 9% |
| Faulty product | 23% | 30% |
| Delivery failed | 22% | 17% |
| Not as described | 16% | 27% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, John Greed Jewellery or William May Jewellers .