ComplaintCensus

it'seeze Web Design | UK Website Designer vs UENI: most-reported complaints compared

Most-reported issues at it'seeze Web Design | UK Website Designer and UENI, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

it'seeze Web Design | UK Website Designer

TrustScore 4.9 · 1,247 reviews on Trustpilot.

235 reviews analysed, 2017-10-06 to 2026-09-01.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Support unhelpful36%
Overcharging24%
Not as described21%
Other12%
Poor core service12%
“Currently 7 months in and still waiting for my website to be completed, even after sending emails frequently”
1★ Trustpilot review, 2024-01-15

UENI

TrustScore 4.9 · 9,367 reviews on Trustpilot.

491 reviews analysed, 2025-05-27 to 2026-09-17.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Support unhelpful47%
Support unreachable25%
Not as described13%
Account/app problems13%
Misleading pricing12%
“they continue to ignore the issue by giving me polite responses avoiding the problem yet still charging my card monthly”
1★ Trustpilot review, 2025-08-29

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

Issueit'seeze Web Design | UK Website Designer UENI
Support unhelpful36%47%
Not as described21%13%
Poor core service12%9%
Support unreachable9%25%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, it'seeze Web Design | UK Website Designer or UENI.