ComplaintCensus

Invoice-Generator.com vs Keeper: most-reported complaints compared

Most-reported issues at Invoice-Generator.com and Keeper, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Invoice-Generator.com

TrustScore 4.7 · 297 reviews on Trustpilot.

167 reviews analysed, 2025-04-29 to 2026-09-03.

Complaint rate (recent window): 6%

0% of negative reviews get a company reply.

Other50%
Faulty product20%
Support unreachable20%
Overcharging20%
“the page constantly hangs or freezes and I have to either attempt a refresh of the page or close the browser all together to get it working again”
1★ Trustpilot review, 2025-11-04

Keeper

TrustScore 4.8 · 317 reviews on Trustpilot.

163 reviews analysed, 2025-04-15 to 2026-09-17.

Complaint rate (recent window): 3%

100% of negative reviews get a company reply.

Support unhelpful60%
Faulty product40%
Support unreachable40%
“they have just returned to me another draft return that contains the same set of inaccuracies/problems.”
1★ Trustpilot review, 2026-03-14

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueInvoice-Generator.comKeeper
Faulty product20%40%
Support unreachable20%40%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Invoice-Generator.com or Keeper.