Inspire Clean Energy vs Think Energy: most-reported complaints compared
Most-reported issues at Inspire Clean Energy and Think Energy, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Inspire Clean Energy
TrustScore 4.5 · 1,407 reviews on Trustpilot.
401 reviews analysed, 2020-07-29 to 2026-09-15.
Complaint rate (recent window): 8%
62% of negative reviews get a company reply.
“my last bill is outrageous. PECO $65.00 INSPIRE $234.”
Think Energy
TrustScore 4.4 · 487 reviews on Trustpilot.
163 reviews analysed, 2023-06-29 to 2026-09-22.
Complaint rate (recent window): 17%
75% of negative reviews get a company reply.
“But then they send me a bill for the next following month.For a cancellation fee.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Inspire Clean Energy | Think Energy |
|---|---|---|
| Misleading pricing | 30% | 26% |
| Overcharging | 18% | 11% |
| Support unhelpful | 13% | 41% |
| Support unreachable | 11% | 22% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Inspire Clean Energy or Think Energy.