ComplaintCensus

Inspire Clean Energy vs Integrity Energy: most-reported complaints compared

Most-reported issues at Inspire Clean Energy and Integrity Energy, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Inspire Clean Energy

TrustScore 4.5 · 1,407 reviews on Trustpilot.

401 reviews analysed, 2020-07-29 to 2026-09-15.

Complaint rate (recent window): 8%

62% of negative reviews get a company reply.

Misleading pricing30%
Overcharging18%
Other15%
Support unhelpful13%
Contract term changes11%
“my last bill is outrageous. PECO $65.00 INSPIRE $234.”
1★ Trustpilot review, 2022-11-09

Integrity Energy

TrustScore 4.5 · 416 reviews on Trustpilot.

160 reviews analysed, 2023-04-04 to 2026-02-20.

Complaint rate (recent window): 14%

0% of negative reviews get a company reply.

Other32%
Misleading pricing18%
Support unhelpful18%
Contract term changes14%
Support unreachable14%
“They refuse to put us on their DNC list.”
1★ Trustpilot review, 2024-07-01

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueInspire Clean EnergyIntegrity Energy
Misleading pricing30%18%
Other15%32%
Support unhelpful13%18%
Contract term changes11%14%
Support unreachable11%14%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Inspire Clean Energy or Integrity Energy.