IGS Energy vs Inspire Clean Energy: most-reported complaints compared
Most-reported issues at IGS Energy and Inspire Clean Energy, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
IGS Energy
TrustScore 4.4 · 29,353 reviews on Trustpilot.
472 reviews analysed, 2026-06-11 to 2026-09-20.
Complaint rate (recent window): 12%
100% of negative reviews get a company reply.
“The rate jumped to 11 cents or something ridiculous.”
Inspire Clean Energy
TrustScore 4.5 · 1,407 reviews on Trustpilot.
401 reviews analysed, 2020-07-29 to 2026-09-15.
Complaint rate (recent window): 8%
62% of negative reviews get a company reply.
“my last bill is outrageous. PECO $65.00 INSPIRE $234.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | IGS Energy | Inspire Clean Energy |
|---|---|---|
| Misleading pricing | 36% | 30% |
| Other | 24% | 15% |
| Contract term changes | 11% | 11% |
| Overcharging | 8% | 18% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, IGS Energy or Inspire Clean Energy.