ComplaintCensus

Allpowers vs OUPES: most-reported complaints compared

Most-reported issues at Allpowers and OUPES, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Allpowers

TrustScore 2.2 · 90 reviews on Trustpilot.

53 reviews analysed, 2024-11-14 to 2026-09-24.

Complaint rate (recent window): 64%

0% of negative reviews get a company reply.

Faulty product68%
Support unhelpful38%
Warranty disputes21%
Support unreachable18%
Refund refused18%
“they declined because it wasn't within 30 days of ordering”
1★ Trustpilot review, 2025-03-22

OUPES

TrustScore 4.5 · 3,431 reviews on Trustpilot.

265 reviews analysed, 2026-07-10 to 2026-09-17.

Complaint rate (recent window): 19%

39% of negative reviews get a company reply.

Faulty product61%
Support unreachable26%
Support unhelpful14%
Not as described8%
Account/app problems8%
“The Exodus 2400 has been an unreliable disaster it is now spitting out an e 022 code”
1★ Trustpilot review, 2026-07-14

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueAllpowersOUPES
Faulty product68%61%
Support unhelpful38%14%
Warranty disputes21%8%
Support unreachable18%26%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Allpowers or OUPES.