Homey vs Hypervolt: most-reported complaints compared
Most-reported issues at Homey and Hypervolt, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Homey
TrustScore 4.1 · 381 reviews on Trustpilot.
100 reviews analysed, 2023-12-28 to 2026-09-18.
Complaint rate (recent window): 13%
73% of negative reviews get a company reply.
“It keeps disconnecting from WiFi”
Hypervolt
TrustScore 4.8 · 2,845 reviews on Trustpilot.
355 reviews analysed, 2024-08-19 to 2026-09-23.
Complaint rate (recent window): 5%
36% of negative reviews get a company reply.
“it took me and the installer 2 hours to convince hypervolt there was a problem and approve a warranty replacement.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Homey | Hypervolt |
|---|---|---|
| Faulty product | 46% | 50% |
| Support unreachable | 38% | 16% |
| Support unhelpful | 23% | 54% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Homey or Hypervolt.