The Solutions Group vs Novamar Insurance Group, Inc.: most-reported complaints compared
Most-reported issues at The Solutions Group and Novamar Insurance Group, Inc., according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
The Solutions Group
TrustScore 4.9 · 748 reviews on Trustpilot.
178 reviews analysed, 2016-02-09 to 2026-08-29.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“Inadequate information regarding premium payment options. All options for premium payment should already been on the company's website”
Novamar Insurance Group, Inc.
TrustScore 5 · 482 reviews on Trustpilot.
180 reviews analysed, 2022-07-28 to 2026-09-10.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“I completed a request for insurance over a month ago and still haven’t received any response”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | The Solutions Group | Novamar Insurance Group, Inc. |
|---|---|---|
| Support unhelpful | 40% | 13% |
| Support unreachable | 40% | 47% |
| Other | 13% | 13% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, The Solutions Group or Novamar Insurance Group, Inc..