ComplaintCensus

HirbawiUSA vs Ovcio: most-reported complaints compared

Most-reported issues at HirbawiUSA and Ovcio, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

HirbawiUSA

TrustScore 4.9 · 889 reviews on Trustpilot.

180 reviews analysed, 2021-03-25 to 2026-09-11.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Not as described57%
Delivery late14%
Support unreachable14%
“they were listed as 100% cotton and they are very much not”
1★ Trustpilot review, 2021-03-25

Ovcio

TrustScore 4.9 · 1,598 reviews on Trustpilot.

250 reviews analysed, 2020-12-15 to 2026-09-05.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Delivery late33%
Not as described22%
Delivery failed17%
Faulty product17%
Support unreachable14%
“I am very disappointed with the delivery time, it's not true to their claim”
1★ Trustpilot review, 2020-12-15

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueHirbawiUSAOvcio
Not as described57%22%
Delivery late14%33%
Support unreachable14%14%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, HirbawiUSA or Ovcio.