Harley Davidson vs Honda UK: most-reported complaints compared
Most-reported issues at Harley Davidson and Honda UK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Harley Davidson
TrustScore 2 · 360 reviews on Trustpilot.
100 reviews analysed, 2024-03-08 to 2026-08-25.
Complaint rate (recent window): 83%
0% of negative reviews get a company reply.
“HARLEY HAS THE REF NUMBER AND CAN SEE ALL THE PROBLEMS THAT THERE CUSTOMER SERVICE COULD NOT HELR AND BE RUDE TO.”
Honda UK
TrustScore 1.7 · 389 reviews on Trustpilot.
107 reviews analysed, 2024-09-18 to 2026-09-23.
Complaint rate (recent window): 88%
0% of negative reviews get a company reply.
“I have been totally fobbed off”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Harley Davidson | Honda UK |
|---|---|---|
| Faulty product | 40% | 39% |
| Support unhelpful | 39% | 52% |
| Other | 12% | 4% |
| Support unreachable | 11% | 8% |
| Warranty disputes | 10% | 27% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Harley Davidson or Honda UK.