ComplaintCensus

Greased Lightning vs Hygiene4less: most-reported complaints compared

Most-reported issues at Greased Lightning and Hygiene4less, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Greased Lightning

TrustScore 4.9 · 4,651 reviews on Trustpilot.

181 reviews analysed, 2012-07-11 to 2026-09-02.

Complaint rate (recent window): 3%

0% of negative reviews get a company reply.

Delivery failed30%
Faulty product27%
Delivery late20%
Support unreachable16%
Not as described10%
“3 weeks later I have not received the good. I have emailed asking for an update but have received no response”
1★ Trustpilot review, 2016-05-02

Hygiene4less

TrustScore 4.9 · 831 reviews on Trustpilot.

160 reviews analysed, 2022-05-29 to 2026-08-11.

0% of negative reviews get a company reply.

Faulty product57%
Support unreachable29%
“The item was leaking when it was delivered. I emailed about it but no one has got back to me”
1★ Trustpilot review, 2023-09-07

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueGreased LightningHygiene4less
Faulty product27%57%
Support unreachable16%29%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Greased Lightning or Hygiene4less.