ComplaintCensus

Envato Market: GraphicRiver vs QVC UK: most-reported complaints compared

Most-reported issues at Envato Market: GraphicRiver and QVC UK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Envato Market: GraphicRiver

TrustScore 1.5 · 31 reviews on Trustpilot.

26 reviews analysed, 2018-03-03 to 2025-10-04.

Complaint rate (recent window): 73%

0% of negative reviews get a company reply.

Other26%
Refund refused21%
Faulty product16%
Support unreachable10%
Overcharging10%
“Each and every time when i uploaded items on it they always reject and just give silly reason.”
1★ Trustpilot review, 2020-02-07

QVC UK

TrustScore 4.4 · 408,217 reviews on Trustpilot.

3,618 reviews analysed, 2026-06-28 to 2026-09-27.

Complaint rate (recent window): 10%

100% of negative reviews get a company reply.

Delivery failed36%
Delivery late27%
Faulty product15%
Not as described8%
Other8%
“Too many problems with delivery that are never sorted out”
1★ Trustpilot review, 2026-08-28

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueEnvato Market: GraphicRiverQVC UK
Other26%8%
Faulty product16%15%
Support unhelpful10%6%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Envato Market: GraphicRiver or QVC UK.