ComplaintCensus

Harvest vs Teal: most-reported complaints compared

Most-reported issues at Harvest and Teal, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Harvest

TrustScore 1.6 · 21 reviews on Trustpilot.

21 reviews analysed, 2023-05-06 to 2026-09-03.

Complaint rate (recent window): 95%

0% of negative reviews get a company reply.

Overcharging60%
Misleading pricing50%
Contract term changes15%
Billing errors10%
Not as described10%
“sudden price increase from 600 USD / year to $8'688.00 one month before renewal.”
1★ Trustpilot review, 2026-04-12

Teal

TrustScore 4.2 · 116 reviews on Trustpilot.

100 reviews analysed, 2024-04-09 to 2026-08-25.

Complaint rate (recent window): 17%

100% of negative reviews get a company reply.

Faulty product24%
Misleading pricing18%
Support unhelpful18%
Subscription trap18%
Support unreachable12%
“Resume templates can't be read by common ATS systems like Workday.”
2★ Trustpilot review, 2025-06-09

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueHarvestTeal
Misleading pricing50%18%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Harvest or Teal.