ComplaintCensus

Gasdepot vs Flogas Britain Limited: most-reported complaints compared

Most-reported issues at Gasdepot and Flogas Britain Limited, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Gasdepot

TrustScore 4.9 · 1,250 reviews on Trustpilot.

226 reviews analysed, 2020-07-14 to 2026-08-29.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Delivery late38%
Faulty product31%
Support unreachable23%
Delivery failed15%
“They left the package outside my locked gates on a main Road in the rain .”
1★ Trustpilot review, 2026-03-30

Flogas Britain Limited

TrustScore 4.7 · 16,359 reviews on Trustpilot.

675 reviews analysed, 2026-03-19 to 2026-09-20.

Complaint rate (recent window): 3%

100% of negative reviews get a company reply.

Delivery late31%
Support unhelpful22%
Account/app problems11%
Overcharging11%
Billing errors10%
“The 10kg tank I ordered took 3 weeks to arrive and only contained 2kg of gas.”
1★ Trustpilot review, 2026-04-23

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueGasdepotFlogas Britain Limited
Delivery late38%31%
Delivery failed15%10%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Gasdepot or Flogas Britain Limited.