gas-elec Group vs Gateway - Everything Property: most-reported complaints compared
Most-reported issues at gas-elec Group and Gateway - Everything Property, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
gas-elec Group
TrustScore 4 · 187 reviews on Trustpilot.
100 reviews analysed, 2023-04-15 to 2026-09-04.
Complaint rate (recent window): 19%
0% of negative reviews get a company reply.
“Don't turn up for appointments and don't let you know.”
Gateway - Everything Property
TrustScore 4.4 · 1,753 reviews on Trustpilot.
263 reviews analysed, 2024-08-27 to 2026-09-25.
Complaint rate (recent window): 6%
62% of negative reviews get a company reply.
“In 9 years the cost for this company has almost doubled.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | gas-elec Group | Gateway - Everything Property |
|---|---|---|
| Support unhelpful | 32% | 41% |
| Overcharging | 21% | 43% |
| Support unreachable | 10% | 15% |
| Poor core service | 10% | 36% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, gas-elec Group or Gateway - Everything Property.