ComplaintCensus

Full Metal Finance / Loan Options vs Norton Finance: most-reported complaints compared

Most-reported issues at Full Metal Finance / Loan Options and Norton Finance, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Full Metal Finance / Loan Options

TrustScore 4.9 · 600 reviews on Trustpilot.

160 reviews analysed, 2024-10-14 to 2026-07-24.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Other100%
“we was Missold everything”
1★ Trustpilot review, 2025-09-17

Norton Finance

TrustScore 4.8 · 213 reviews on Trustpilot.

167 reviews analysed, 2023-10-12 to 2026-09-05.

Complaint rate (recent window): 6%

100% of negative reviews get a company reply.

Support unhelpful40%
Misleading pricing40%
Aggressive collections20%
Overcharging20%
Other20%
“No one gets back to you, you have to chase yourself.”
1★ Trustpilot review, 2025-07-08

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFull Metal Finance / Loan OptionsNorton Finance
Other100%20%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Full Metal Finance / Loan Options or Norton Finance.