ComplaintCensus

Epic Games vs Wildlifestudios: most-reported complaints compared

Most-reported issues at Epic Games and Wildlifestudios, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Epic Games

TrustScore 1.5 · 4,642 reviews on Trustpilot.

101 reviews analysed, 2026-05-04 to 2026-09-25.

Complaint rate (recent window): 58%

0% of negative reviews get a company reply.

Other41%
Faulty product37%
Account/app problems12%
Support unhelpful8%
Overcharging3%
“i tried it out, it was shit so i went to return it and i couldn’t”
1★ Trustpilot review, 2026-09-13

Wildlifestudios

TrustScore 1.8 · 20 reviews on Trustpilot.

15 reviews analysed, 2022-03-30 to 2026-08-17.

Complaint rate (recent window): 93%

0% of negative reviews get a company reply.

Support unhelpful36%
Faulty product29%
Billing errors29%
Support unreachable21%
Misleading pricing14%
“The problem lies in being charged much more than we paid in a refund transaction!”
2★ Trustpilot review, 2025-05-02

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueEpic GamesWildlifestudios
Faulty product37%29%
Account/app problems12%14%
Support unhelpful8%36%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Epic Games or Wildlifestudios.