ComplaintCensus

Fivefinger Urbanwear Ltd vs Spoke and Solace: most-reported complaints compared

Most-reported issues at Fivefinger Urbanwear Ltd and Spoke and Solace, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Fivefinger Urbanwear Ltd

TrustScore 5 · 925 reviews on Trustpilot.

174 reviews analysed, 2023-12-16 to 2026-09-08.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Faulty product67%
“Paid for a Stone Island coat only to find upon receipt that the item was a copy. 100% fake.”
1★ Trustpilot review, 2023-12-16

Spoke and Solace

TrustScore 4.9 · 5,530 reviews on Trustpilot.

245 reviews analysed, 2021-05-29 to 2026-08-24.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Faulty product27%
Not as described24%
Support unreachable20%
Delivery late17%
Delivery failed10%
“The replacement shirts I received had a badly printed design”
1★ Trustpilot review, 2025-06-10

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFivefinger Urbanwear LtdSpoke and Solace
Faulty product67%27%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Fivefinger Urbanwear Ltd or Spoke and Solace.