ComplaintCensus

Fivefinger Urbanwear Ltd vs Hobo Jack: most-reported complaints compared

Most-reported issues at Fivefinger Urbanwear Ltd and Hobo Jack, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Fivefinger Urbanwear Ltd

TrustScore 5 · 925 reviews on Trustpilot.

174 reviews analysed, 2023-12-16 to 2026-09-08.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Faulty product67%
“Paid for a Stone Island coat only to find upon receipt that the item was a copy. 100% fake.”
1★ Trustpilot review, 2023-12-16

Hobo Jack

TrustScore 4.9 · 22,528 reviews on Trustpilot.

527 reviews analysed, 2021-12-15 to 2026-08-02.

Complaint rate (recent window): 0%

0% of negative reviews get a company reply.

Delivery late52%
Support unreachable28%
Faulty product16%
Support unhelpful13%
Delivery failed12%
“Ordered nearly 2 weeks ago with 48 hour delivery”
1★ Trustpilot review, 2022-12-12

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFivefinger Urbanwear LtdHobo Jack
Faulty product67%16%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Fivefinger Urbanwear Ltd or Hobo Jack.