ComplaintCensus

Fiat vs webuyanycar: most-reported complaints compared

Most-reported issues at Fiat and webuyanycar, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Fiat

TrustScore 1.3 · 595 reviews on Trustpilot.

102 reviews analysed, 2020-11-09 to 2026-09-25.

Complaint rate (recent window): 88%

0% of negative reviews get a company reply.

Support unhelpful63%
Faulty product56%
Warranty disputes12%
Delivery late10%
Overcharging8%
“The minute you need a repair on your car you’re waiting wks if not months for the part.”
1★ Trustpilot review, 2024-05-22

webuyanycar

TrustScore 4.7 · 349,532 reviews on Trustpilot.

1,908 reviews analysed, 2026-07-26 to 2026-09-27.

Complaint rate (recent window): 3%

100% of negative reviews get a company reply.

Misleading pricing63%
Other18%
Overcharging10%
Support unhelpful10%
Missed appointments2%
“When i arrived the advisor offered meless than half of what i was offered”
1★ Trustpilot review, 2026-08-01

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFiatwebuyanycar
Support unhelpful63%10%
Overcharging8%10%
Other7%18%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Fiat or webuyanycar.