ComplaintCensus

Fiat vs Ron Skinner and Sons: most-reported complaints compared

Most-reported issues at Fiat and Ron Skinner and Sons, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Fiat

TrustScore 1.3 · 595 reviews on Trustpilot.

102 reviews analysed, 2020-11-09 to 2026-09-25.

Complaint rate (recent window): 88%

0% of negative reviews get a company reply.

Support unhelpful63%
Faulty product56%
Warranty disputes12%
Delivery late10%
Overcharging8%
“The minute you need a repair on your car you’re waiting wks if not months for the part.”
1★ Trustpilot review, 2024-05-22

Ron Skinner and Sons

TrustScore 3.4 · 122 reviews on Trustpilot.

100 reviews analysed, 2021-08-20 to 2026-08-05.

Complaint rate (recent window): 46%

0% of negative reviews get a company reply.

Support unhelpful56%
Faulty product50%
Refund refused13%
Misleading pricing13%
Warranty disputes11%
“Parts were replaced, but the fault kept returning.”
1★ Trustpilot review, 2026-06-25

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFiatRon Skinner and Sons
Support unhelpful63%56%
Faulty product56%50%
Warranty disputes12%11%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Fiat or Ron Skinner and Sons.