ComplaintCensus

Epolos.com vs UberPrints: most-reported complaints compared

Most-reported issues at Epolos.com and UberPrints, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Epolos.com

TrustScore 4.8 · 2,100 reviews on Trustpilot.

220 reviews analysed, 2018-03-27 to 2026-09-01.

Complaint rate (recent window): 2%

80% of negative reviews get a company reply.

Not as described46%
Faulty product23%
Delivery late18%
Misleading pricing9%
“apparently I was sent some sort of navy blue.”
1★ Trustpilot review, 2018-04-04

UberPrints

TrustScore 4.8 · 17,799 reviews on Trustpilot.

419 reviews analysed, 2026-05-08 to 2026-09-17.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Faulty product36%
Not as described36%
Delivery failed20%
Misleading pricing4%
Delivery late4%
“When I got the shirt it cannot be read.”
1★ Trustpilot review, 2026-08-30

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueEpolos.comUberPrints
Not as described46%36%
Faulty product23%36%
Delivery late18%4%
Misleading pricing9%4%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Epolos.com or UberPrints.