ComplaintCensus

END. vs Fivefinger Urbanwear Ltd: most-reported complaints compared

Most-reported issues at END. and Fivefinger Urbanwear Ltd, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

END.

TrustScore 4.3 · 134,207 reviews on Trustpilot.

934 reviews analysed, 2025-12-31 to 2026-09-26.

Complaint rate (recent window): 21%

97% of negative reviews get a company reply.

Delivery late27%
Delivery failed22%
Support unhelpful15%
Faulty product11%
Support unreachable9%
“Still haven’t received my order. It got delayed at customs and I don’t have an update”
1★ Trustpilot review, 2026-07-23

Fivefinger Urbanwear Ltd

TrustScore 5 · 925 reviews on Trustpilot.

174 reviews analysed, 2023-12-16 to 2026-09-08.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Faulty product67%
“Paid for a Stone Island coat only to find upon receipt that the item was a copy. 100% fake.”
1★ Trustpilot review, 2023-12-16

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueEND.Fivefinger Urbanwear Ltd
Faulty product11%67%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, END. or Fivefinger Urbanwear Ltd.