EBLOfficial vs The Inverter Store: most-reported complaints compared
Most-reported issues at EBLOfficial and The Inverter Store, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
EBLOfficial
TrustScore 4.3 · 124 reviews on Trustpilot.
100 reviews analysed, 2022-04-02 to 2026-08-03.
Complaint rate (recent window): 18%
0% of negative reviews get a company reply.
“Could not access their customer service”
The Inverter Store
TrustScore 4.5 · 1,261 reviews on Trustpilot.
334 reviews analysed, 2019-02-25 to 2026-08-22.
Complaint rate (recent window): 10%
83% of negative reviews get a company reply.
“Received a dead on arrival unit.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | EBLOfficial | The Inverter Store |
|---|---|---|
| Faulty product | 61% | 36% |
| Support unreachable | 17% | 10% |
| Delivery failed | 11% | 17% |
| Support unhelpful | 11% | 30% |
| Not as described | 11% | 8% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, EBLOfficial or The Inverter Store.